Useful information

Air Conditioning
All villas are equipped with air conditioning units.

Baby Sitting Services
We offer guests baby sitting services based on availability of local staff. Kindly write to us for additional information.

Charges
All charges at the Resort are in IDR and do not include 21% government taxes (++).

Climate
Located a few degrees above the Equator, Siladen enjoys constant temperatures all year round. Air temperature is usually around 30° Celsius and water temperature is 28° Celsius. The dry season lasts from April to November, while occasional rains characterize the remaining period.

Credit Cards
Visa and Mastercard are welcomed at the Resort. All charges are in IDR.

Currency
The Resort accepts IDR, Euro, US Dollars only. Check rates using the foreign exchange calculator shown on all pages.

Diets
We are usually able to accomodate guests with special dietary requirements such as guests with food allergies or intollerances, or guests who are vegetarians or vegans. We do however recommend you inform us of your special needs before you make your reservation.

Disabled guests
Unfortunately the Resort cannot guarantee accessibility to guests with disabilities.

Electricity
The Resort is equipped with 2 round pin Europlug sockets. Voltage is 220v. Electricity converters are not available at the Resort.

Internet
We offer free internet WiFi access throughout the Resort’s common areas. A laptop is also available to guests free of charge at the Reception.

Languages
The following languages are spoken at the Resort: Indonesian, English, Italian, Spanish, German, Japanese.

Religion
North Sulawesi is a predominantly Christian area of Indonesia.

Tides
Being located a few degrees above the Equator, the island of Siladen is subject to strong tide excursions.

Time difference
+6 CET and +7 CET during summer daily light saving

Transfers
Guests are welcomed at Manado airport by our front office staff and escorted by private transfer to the Resort. Transfer time to the Resort is appx. 90 minutes depending on weather and tide conditions. Guests flying Silk Air enjoy complimentary transfers to and from the airport.

Vaccinations
There are no vaccinations required to visit Siladen.

Visa
Kindly check the Indonesian Government website to check visa regulations for entering Indonesia. Kindly make sure your passport has at least 4 empty pages and has a validity of at least 6 months.